Payments & credits
Payments dashboard
Track revenue, transactions, pending checkouts and Stripe payouts in one place.
Payments dashboard
The Payments page is your finance cockpit. Review what students have paid, what's pending, what's been refunded, and what Stripe has paid out to your bank.
Open it from the sidebar. You'll need the payments.view permission (owners and admins have it by default).
What's on the page
Overview KPIs
- Gross revenue — everything collected in the period
- Refunds — issued in the period
- Net revenue — gross minus refunds
- Active subscriptions — count and MRR
- Pending checkouts — Stripe sessions started but not completed
- Latest payout — the most recent Stripe payout, with date and amount
Each KPI compares to the previous period so you spot trends quickly.
Transactions tab
A searchable, filterable ledger of every transaction (drop-in, package purchase, subscription invoice, refund). Click a row for the detail drawer:
- Customer + linked client profile
- Stripe IDs (charge, payment intent, invoice)
- Items purchased
- Refund button (with optional refund reason)
Payouts tab
Each row is a Stripe payout to your bank account, with the underlying charges that funded it. Click into a payout to see the breakdown.
Useful actions
- Refresh from Stripe — re-syncs the gateway state for any transaction whose webhook may have been missed
- Export CSV — download the filtered transactions
- Open Stripe Express — jump to your Stripe dashboard for full account management
When numbers don't match Stripe
ClassKeep stores its own ledger and reconciles with Stripe via webhooks. If a webhook was delayed or missed, the Refresh from Stripe action re-pulls the latest state for the selected transaction or payout. The KPIs update on next page load.
Related
Last updated 2026-04-29
More in this section
- Set up Stripe and accept paymentsConnect your Stripe account, complete onboarding, and turn on student payments.
- Credits and packagesSell pre-paid bundles of class credits — define packages, prices, expiry and bonus credits.
- Subscription plansDefine recurring memberships — monthly or yearly — that give students access to specific class types.
Need more help?
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