Your account and notifications

Open My account from the top right. Five tabs cover everything you can do:

| Tab | What's there | |-----|--------------| | Profile | Name, email, phone, photo, password, sign-out | | Classes | Upcoming and past bookings, with cancel actions | | Credits & plans | Credit balance, ledger of every credit added or used, active subscriptions | | Payments | Receipts for every purchase, downloadable as PDF | | Notifications | Choose what you're notified about and through which channel |

Profile

Update your name, email and phone. To change your password, click Change password — you'll be asked for your current one.

To upload a profile photo, click the avatar circle and pick an image.

Classes

The Classes tab shows everything you've booked. Filter by past/upcoming. Tap any class to see details and cancel within the studio's policy.

If you booked with a credit and the cancellation policy allows a refund, the credit returns to your balance immediately.

Credits & plans

This is the source of truth for your studio currency:

• Balance — total credits available now
• Expiry breakdown — when each batch will expire
• Ledger — every credit added (purchase, manual adjustment) and used (booking, cancellation refund)
• Active subscriptions — manage or cancel from here

Payments

Every purchase generates a receipt with the items, amount, tax (if any), date and Stripe transaction ID. Use Download to save a PDF.

Notifications

For each notification type (booking confirmation, waitlist offer, payment, schedule change), pick which channels you want:

• In-app — shows in your bell dropdown
• Email — sent to your account email
• Push — browser/mobile push (requires permission)

You can mute a single type entirely by switching all channels off. Critical messages (failed payments) cannot be muted via in-app.

Deleting your account

If you'd like to delete your account, contact your studio admin (they can remove you from the studio) or ClassKeep support for full account deletion.

Related

• Booking and cancelling
• Credits and subscriptions
• Getting started as a student