Clients & bookings
Import clients from a spreadsheet
Upload a CSV of names, emails, and optional credits — including Punchpass-shaped columns.
Import clients from a spreadsheet
You can bring an existing roster into ClassKeep from Clients. Use Export CSV for a backup, and Import CSV to add people from another tool.
Columns we accept
The first row must be headers. These names work (case-insensitive):
- Name, or First Name + Last Name (Punchpass-style)
- Phone / Phone Number / Mobile
- Status —
active,paused/inactive,blocked,lead/invited - Credits / Passes Remaining / Credit balance (optional)
How to import
- Open Clients
- Click Import CSV and choose a
.csvfile - Review the dry-run: ready rows, emails that already exist (skipped), and error rows
- Click Import to create contact-only client records
Existing emails are never overwritten. Optional credit balances are written as a CSV import ledger row.
Related
Last updated 2026-08-28
More in this section
- ClientsMaintain your client roster: invite, profile, credits, bookings, activity history and waivers.
- BookingsBrowse every booking across your studio: filter by status, date or class, and take admin actions.
- Waiting listLet students join a queue when classes are full, and notify them automatically when spots open.
Need more help?
Can't find what you're looking for? Reach out via our contact page.